Privacy Policy

Effective Date: October 11, 2026

ICG Construction & Landscaping ("ICG," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, https://icgnv.us/, request an estimate, schedule a consultation, communicate with our team, or use our construction, landscaping, excavation, concrete, and related services.

By using our website or providing your information, you acknowledge the practices described in this Privacy Policy.

We may collect the following information:

• Personal information, including your name, email address, phone number, and mailing or project address.
• Project information, including service requests, construction or landscaping requirements, property details, uploaded documents, and consultation requests.
• Communication information, including inquiries, appointment details, customer service requests, and correspondence.
• SMS consent information, including your messaging preferences and records of your consent to receive text messages.
• Website usage information, including IP address, browser type, device information, cookies, and website interactions.

We collect information when you complete forms, request quotes, contact our team, subscribe to communications, or otherwise interact with our business.

We may use your information to:

• Respond to inquiries and provide customer support.
• Prepare estimates and proposals for requested services.
• Schedule appointments, consultations, and project visits.
• Communicate regarding construction, landscaping, excavation, and other projects.
• Provide appointment confirmations, reminders, project updates, and customer service notifications.
• Send promotional communications when you have provided the required consent.
• Improve our website, customer experience, and business operations.
• Comply with applicable legal and regulatory obligations.

By voluntarily opting in to receive SMS communications from ICG Construction & Landscaping, you agree to receive text messages related to the messaging categories you have specifically selected.

These messages may include appointment confirmations, appointment reminders, estimates, consultation follow-ups, project updates, service notifications, and responses to customer inquiries.

If you separately opt in to marketing communications, you may also receive promotional messages, special offers, and information about our services.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP or contact us at (775) 285-5445.

SMS consent is voluntary and is not a condition of purchasing any products or services.

We will only send messages consistent with the consent you have provided and applicable messaging requirements.

We respect the privacy of your mobile information and messaging preferences.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or share your SMS opt-in consent information with third parties for their marketing or promotional activities.

We may use trusted service providers to support business operations, including website hosting, customer relationship management, scheduling, communication delivery, and technical support.

These providers may process information only as necessary to perform services on our behalf, subject to appropriate confidentiality and security obligations.

We may also disclose information when required by law, to respond to lawful requests, or to protect the rights and safety of our business, customers, and others.

The restrictions on sharing mobile information and SMS consent data described in Section 5 apply to all such activities.

We use reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, resolve disputes, meet contractual obligations, and comply with applicable laws.

Our website may use cookies and similar technologies to support website functionality, improve user experience, and understand website performance.

Certain third-party services, including Google reCAPTCHA, may process technical information to protect our website from spam and abuse.

You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business recordkeeping requirements.

You may unsubscribe from promotional emails using any unsubscribe instructions provided and may withdraw SMS consent by replying STOP.

Our website may contain links to websites or services operated by third parties. We are not responsible for their privacy practices or content.

We encourage you to review their privacy policies before submitting personal information.

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through our website.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or services.

Updates will be posted on this page with a revised effective date.

For questions about this Privacy Policy or our handling of personal information, please contact:

ICG Construction & Landscaping

5301 Longley Lane, Suite A4
Reno, NV 89511

Phone: (775) 285-5445
Email: Office@ICGNV.us
Website: https://icgnv.us/